Legal
Accessibility Statement
Our commitment to making JR Works usable for everyone.
Last updated: October 30, 2026
JR Works wants every customer to be able to use jrworks.net and to shop comfortably with us in person. Accessibility is part of serving our neighbors well, in East Texas and online.
Our commitment
We aim for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, the standard most widely used for accessible websites. We review the site as we update it and work to correct accessibility issues we find or that are reported to us.
Steps we take
- • Building pages that work with keyboards and common screen readers
- • Providing text alternatives for product and project images where practical
- • Keeping color contrast and text sizes readable
- • Testing new pages and major updates before they go live
Known limitations
Some older content, third-party tools (such as payment, review, and map services), and manufacturer-supplied documents may not yet fully meet WCAG 2.1 AA. We are working through these as the site is maintained, and we are happy to provide any information on this site in another format on request.
Visiting us in person
Our Gladewater showroom and contractor supply warehouse teams are glad to help in whatever way works best for you. If you need assistance viewing samples, reaching products, or reviewing paperwork, just ask any team member, or call ahead at 903-845-2020 and we will be ready for you.
Tell us about a barrier
If you have difficulty using any part of this website, or if you need information in a different format, please contact us and we will help you directly:
JR Works, 1827 E. Broadway, Gladewater, TX 75647
Phone: 903-845-2020
Email: Customerservice@jrworks.net
We aim to respond to accessibility requests within [2] business days.
